Contact
Get in touch.
Use this page for support, product questions, or privacy-related concerns.
Prefer direct email? Write to contact.privyclean@gmail.com.
Questions
Support questions people ask most often
If you are evaluating the app or troubleshooting a file-cleaning workflow, start with these quick answers.
Is PrivyClean really 100% offline?
Yes. All metadata inspection and cleaning happens locally on your device. No files are uploaded to any server for the core workflow.
Does cleaning affect image quality?
No. PrivyClean removes metadata without changing the visible image content.
What file types are supported?
JPEG, HEIC, PNG, PDF, DOCX, XLSX, and more. Some risky elements are detected and flagged rather than removed if removal could damage the file.
Is there a free trial?
Yes. You get 3 free cleans to try the app before purchasing.